What our Customers say...

Water Damage Testimonials

Amazing service, very professional, friendly and kind. Joe came out right away and did the assessment on my kitchen floor that was flooded. I have to say you have an awesome crew, Joe,Junior, Juan, Esdeyne, Mike, Shawn, Kaleigh, all just amazing. I would definitely recommend SERVPRO to anyone that I know might need your services. Thank you all!!

After an unfortunate flood, we called SERVPRO and they were to the house within hours. Joe, Mike, and the rest of the SERVPRO team did a great job over the next couple months working through the repairs. Kaylee was an absolute gem to work with on the phone and was so kind and timely. We really appreciate the way the stressful situation was handled. They have a great team!

We had an unfortunate incident at our brand new home, but SERVPRO was there every step of the way. Nikko, Chris and David were great and always on time. David made sure everything was back to brand new. If you ever need their services we would highly recommend them. THANK YOU, SERVPRO of Twin Falls for your great work!

These guys are great. We have a brand new home that had water damage from the washer drain hose popping off. It flooded the laundry room, and two adjacent rooms. Andrew was quick to respond after they were contacted by State Farm. They even came at 1 in the morning and made sure the job was done right. Athena, one of the techs was one the ball. She made sure that the job was getting done right and made adjustments to the fans to make sure that we were getting the drying process done quickly and efficiently. She came back a second time on the last day of drying and she had a male tech with her and she worked circles around this guy. If you want the best people on the job make sure that you ask for Andrew and Athena the cleanup specialists.

The project team that came out and fixed our home due to a water damage loss were great. Team was very knowledgeable and courtious. Great customer service and your interests matters to them. Couldn't be any happier with the service they have provided for my family and myself. The Owner Luke spoke to me on a regular to keep me informed and any options that he recommended to help save costs. I would use them again with no hesitation. I recommend them to family and friends if they need a great service .

I recently had some water damage to my home, after several attempts trying to find a company to help me out with no prevail, I decided to call SERVPRO. Within 15 minutes of my call Luke called me back and said he would be right over. This young man then spent the next few hours removing the water from the carpets and walls with some very hightech equipment. During this time one of the other companies returned my call and when I explained that I had someone in my home helping me, they asked which company was it. I repsonded SERVPRO and the gentleman said well then you are in good hands. Even their competitors recognize the high quality of service that SERVPRO offers their clients! Throughout the cleanup/restoration process, SERVPRO has been in constant communication with me to let me know who would be coming to my home and what repairs they would be assessing/making. The entire crew is professional and friendly and has treated my home as if it were their own. I have had the unfortunately experienced of a home flood before and the level of service and the quality of work performed by SERVPRO has surpassed my previous experience and expectations. I would (and will) without hestitation recommend SERVPRO to anyone who needs the competent and trained services of a cleanup and restoration company. Thank you to Luke and the entire staff at SERVPRO.

So happy we called SERVPRO! Luke came out at 2 am because of a burst pipe in the bathroom that flooded our bathroom, bedroom and dining area. He was just a pleasure to work with! He made sure I understood everything that happened, what needed to be done, how he was going to fix it, and what condition everything was in when his job was completed 3 days later. He treated our home as if it were his own and was very respectful. Hopeful we never have another issue that needs the services of SERVPRO, but if we do, we will absolutely be using them again. :)

We had a pipe break in our bathroom wall and could hear the water running underneath the house we called Luke and his brother with SERVPRO his brother walked me through how to shut the water off and they responded within a very short period of time had a plumber over.dryers under the house we are very thankful it wasn't worse and also extremely thankful for the courteous respectful honest and immediate attention that SERVPRO and the crew gave to us we would definitely recommend them to anyone who has had a problem with any kind of damage fire water mold or anything . Thank you so much for the quality service sincerely the Mealers

We recently had some water damage and mold in our laundry area.  I called SERVPRO and other restoration companies in the area and of the companies that actually showed up to give us a bid, Luke from SERVPRO was far and away the most professional and thorough in the assessment of the damages.  Everyone associated with the company who worked on the project was personable and professional. 
The mold remediation and reconstruction was done quickly and done right, just like TV ads show.  On a walk through of the finished project, Luke found a couple of aesthetic issues that were remedied the next day.
Hopefully I never have another problem like this, but if I do I will only call SERVPRO.